• Provide high-quality technical assistance in-person, online, and by phone to range of clients
• Develop informational products, including fact sheets, written technical assistance, toolkits, and guidance documents.
• Develop data collection instruments for evaluation of technical assistance and needs assessments.
• Conduct data collection interviews, focus groups, and surveys.
• Identify and deliver new high-quality methods of providing technical assistance and technical assistance products based on needs assessments and other data.
• Conduct literature reviews and other research efforts on emerging issues related to education policy and practice.
• Conduct research to identify and resolve operational challenges and develop and implement complimentary methods for providing technical assistance.
• Develop and deliver virtual and in-person trainings, including webinars, virtual meetings, online courses, videos, and live conference presentations.
• Proficient and professional representing the TA Center and its various endeavors at off-site events, meetings, and via phone, email and online meetings.
• Work with IT and Communications staff to ensure client deliverables are of high quality.